Anyone else having trouble with the EL AL Website?

קרש

Same issue with Macy's
https://www.macys.com/

The problem should get worse as more users in USA sign up to NetFree, and share the same VPN and IP address.

@admin Any solution?

קרש

@Chocolate said in Anyone else having trouble with the EL AL Website?:

there are several sites that are making problems with the US vpn including elal and capitalone (at some point),

The problem with Capital one is only when adding a card to your account. You're unable to add your new cards to online account when using a VPN. But once your card is added to account, you will not have any problems to access your account.

https://verified.capitalone.com/enroll/

According to Capital one, the above Ref. says you're using a VPN.

Chocolate

Unfortunately as long this is not fixed i cant recommend NetFree to U.S. users

DovidStroh

@Chocolate I disagree. that it must be fixed is not a question but that is not a reason that people who do not need those sites should not enjoy the standards of NetFree.

DovidStroh

@Magicode Says that on the IL VPN these sites do work. he is working on a solution.

yzahn

Are you connecting via a US server?

קרש

@yzahn said in Anyone else having trouble with the EL AL Website?:

Are you connecting via a US server?

Yes. The problem is only with the US VPN server.

yzahn

A few thoughts...

Go to https://browserleaks.com/ip to see if you are somehow leaking your true IP address.
The US server (vpn-us-nyc1.netfree.link according to the wiki) is not located in the US but in Argentina. I would imagine it's easier to detect a VPN when it's not in the same country as it's clients. Do you know anyone residing in Argentina who can check if these sites work for them?
Perhaps the domain name is somewhat of a giveaway (even though a reverse lookup returns a different domain. Perhaps the fact that a reverse lookup returns a non-existent domain is a flag? I don't know why that would be but who knows...)
I don't think that multiple client emerging from 1 IP address is a fair way to detect VPNs and I guess that's not how they are detecting. Nowadays many cellular client are often put behind a single IP due to diminishing available ipv4 addresses. Apparently some ISPs even do that nowadays.

Edit: Actually some sites report 104.243.44.115 to be in NY not Argentina. That sounds more likely.

DovidStroh

@yzahn said in Anyone else having trouble with the EL AL Website?:

The US server (vpn-us-nyc1.netfree.link according to the wiki) is not located in the US but in Argentina. I would imagine it's easier to detect a VPN when it's not in the same country as it's clients. Do you know anyone residing in Argentina who can check if these sites work for them?
Edit: Actually some sites report 104.243.44.115 to be in NY not Argentina. That sounds more likely.

@yzahn This is incorrect. The reason it is showing as Argentina is because this IP was previously used (probably in Argentina) [Used IP addresses are cheaper]. The server is actually located in spring valley New York.

As i wrote erlier: @Magicode knows what the issue is and has it working on the IL VPN. he is working on it for the US as well.

As a side note: the other filters in the US also had issues with these sites and unfortunately to our dismay they left those sites unfiltered and they recommend users only to open them if they need them.

Chocolate

@DovidStroh said in Anyone else having trouble with the EL AL Website?:

@Chocolate I disagree. that it must be fixed is not a question but that is not a reason that people who do not need those sites should not enjoy the standards of NetFree.

The question is where else it could happen

קרש

Another site blocked:
http://jcpenney.com/
0_1543384214317_a1eef183-6324-4e5e-8090-9bc272a7236b-image.png

DovidStroh

Update: @Magicode has transferred the US VPN to a new server and these issues no longer exist.