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    Kehilla

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    • M
      manchester last edited by

      I find that there is no communication between Netfree and the Kehilla which I belong to. I have requested for something to be opened on Netfree which is blocked by my Kehilla. Netfree says they do not know when the Kehilla will reply and when I called my Kehilla they said they are trying to get access to my account on Netfree but they are not managing to get through to Netfree

      Nechemia 1 Reply Last reply Reply Quote 0
      • Nechemia
        Nechemia @manchester last edited by

        @manchester Did the Kehilla get a response from NetFree? Do you have a request ID with which Kehilla attempted to contact NetFree?

        Each Kehilla is provided a direct contact method to their agent and is expected to use it if they need assistance.

        They are also responsible for giving timely responses to their clients.

        M 1 Reply Last reply Reply Quote 0
        • M
          manchester @Nechemia last edited by

          @nechemia
          I will ask them if they got an ID

          1 Reply Last reply Reply Quote 0
          • M
            manchester last edited by

            BH this got sorted now

            1 Reply Last reply Reply Quote 1
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