DSL LINE

INFOROOM

I HAVE A DSL PHONE LINE CONNECTED TO MY BESEQ BOX SINCE I GOT NET FREE (RL) I AM HAVING TROUBLE PICKING UP A BEEP ON THE PHONE ANY SELUTION?

Chocolate

Which DSL line?
Have you tried discussing this issue with NetFree support?

Sofer

@INFOROOM Some companies do not provide call waiting service, check if you are registered for a call waiting service.

INFOROOM

@Chocolate JIVETEL I DID NOT CALL NET FREE

INFOROOM

@Sofer I AM REGISTERED FOR CALL WAITING , IT WAS WORKING BEFORE I CHANGED TO NETFREE

Chocolate

Try making a trafic recording and send it to NetFtee

INFOROOM

@Chocolate who do i make a traffic recording from my dsl line?

Chocolate

You need to have a computer or other device on the same network

INFOROOM

@Chocolate and then what?

Chocolate

INFOROOM

@Chocolate should i record a phone call with a beep or anything ales ?

Chocolate

@Chocolate should i record a phone call with a beep or anything ales ?

Yes

INFOROOM

@Chocolate i send a recording and no reply

Chocolate

I guess you have to wait

INFOROOM

@Chocolate if you started to guess continue please? who long? (2 days is enough?)

Chocolate

There is no timeline, but you could try to ask whats happening, did the ticket get any labels? (בעיה סבוכה ,or something else)

INFOROOM